How do I get a refund for my Parallels Access subscription? Subscriptions to Parallels Access are nonrefundable for the duration of your subscription period.Can I purchase on the Parallels website? Please see KB119197 for details on purchases.Who should I contact? KB116724 includes contact details based on where you purchased your subscription to Parallels Access. See KB116820 for complete instructions on renewals. Click on the Buy Now button on your device or on Buy Subscription on My Account page. How can I renew it? Once your subscription is within 24 hours of ending, a Buy Now button will appear both on your iPad and in your My Account page. I received a notification that my subscription is expiring.
Please see KB116724 for instructions on how to purchase. Android subscriptions are only available through the Parallels Online Store. How do I purchase Parallels Access? Monthly and annual subscriptions to Parallels Access can be purchased directly from within Parallels Access, the Parallels Online Store or through the Apple App Store.
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